Question 1

What is Trackori Trades?

Accepted Answer

Trackori Trades is a customer relationship management system built specifically for trades businesses. It ensures builders, electricians, plumbers, roofers, HVAC engineers and contractors never lose another customer, quote, callback or repeat job.

Question 2

How is Trackori Trades different from a generic CRM?

Accepted Answer

Generic CRMs are built for enterprise sales pipelines. Trackori Trades is built for how trades businesses actually work — site visits, quotes, callbacks, repeat customers, commercial contractors. Every screen, every reminder, every workflow is designed for life on site and life in a van.

Question 3

Which trades industries does Trackori serve?

Accepted Answer

Builders, electricians, plumbers, HVAC engineers, roofers, carpenters, joiners, groundworkers, landscapers, drainage contractors, civil engineering contractors, industrial service engineers, facilities management companies, property maintenance companies, small construction firms, mechanical contractors and renewable energy installers.

Question 4

How does the AI follow-up feature work?

Accepted Answer

Trackori Trades' AI reads every customer interaction — quotes, callbacks, site notes, voice recordings — and surfaces exactly who needs chasing today. Outstanding quotes, callbacks due, maintenance windows, referral opportunities and repeat work reminders all appear in one calm list.

Question 5

Can I capture site visit notes and photos?

Accepted Answer

Yes. Trackori Trades is built for the site. Capture photos, measurements and voice notes while walking around a job — everything is filed against the customer automatically, ready for quoting and future reference.

Question 6

Does Trackori Trades track outstanding quotes?

Accepted Answer

Yes. Every quote you send is tracked from the day it goes out. Trackori Trades tells you which quotes are still open, when to follow up, and reminds you before the customer goes cold.

Question 7

Can my whole network use Trackori Trades?

Accepted Answer

Yes. Trackori Network gives every engineer, apprentice, office manager, owner and trusted subcontractor the same customer history. Shared visibility, private-by-default contacts, and clear ownership.

Question 8

How does Trackori Trades help win repeat work?

Accepted Answer

Trackori Trades remembers when customers are likely to need you again — annual boiler service, roof inspection, five-yearly electrical certificates, HVAC filter changes — and reminds you to reach out before your competitor does.

Question 9

Is Trackori Trades good for commercial contractors?

Accepted Answer

Yes. It's designed for long-term relationships with property managers, developers, facilities managers and main contractors — the multi-year relationships that make or break a trades business.

Question 10

How much does Trackori Trades cost?

Accepted Answer

Trackori Trades Solo starts at £19/month. Trackori Trades Network is £49/month including 5 users, with +£9 per additional user. 7-day free trial. Enter payment details securely via Stripe — no charge unless your trial ends.